This policy explains what information we collect, how we use it, and the choices you have.
This Privacy Policy explains how Unfoldloom, operated by proprietor Vivek Kumar ("we", "us" or "our"), collects, uses and protects your information when you visit our website or place an order with us. By using this website, you agree to the collection and use of information in accordance with this policy.
When you browse our website, create an account, place an order or contact us, we may collect information such as your name, email address, postal address, phone number, and order/payment details. We also automatically collect some technical information, such as your IP address, browser type and pages visited, to help us operate and improve the site.
We use the information we collect to process and deliver your orders, communicate with you about your orders or enquiries, provide customer support, improve our products and website, and comply with legal obligations. We do not sell your personal information to third parties.
Payments are processed through secure third-party payment providers integrated with WooCommerce. We do not store your full card details on our servers; payment providers handle this information in accordance with their own privacy and security policies.
We may share your information with trusted third parties who help us operate our business, such as courier and shipping partners (to deliver your order) and payment processors (to complete your transaction). We require these parties to keep your information secure and use it only for the purpose of providing services to us.
Our website uses cookies to keep your cart and account session active, remember your preferences, and understand how visitors use the site. You can control or disable cookies through your browser settings, though some parts of the site may not function properly without them.
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including order history, and to comply with our legal, accounting and reporting obligations.
Depending on your location, you may have the right to access, correct, update or request deletion of your personal information. To exercise any of these rights, please contact us using the details below.
Our website is not directed at children, and we do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of the website after changes are posted constitutes acceptance of the revised policy.
This Privacy Policy is governed by and construed in accordance with the laws of India, and any disputes relating to it shall be subject to the exclusive jurisdiction of the courts of India.
For any questions about this Privacy Policy or how we handle your information, please contact us at help@unfoldloom.com or +91 62079 64853.